What’s the charge for these services?  
I charge a straightforward hourly rate of $85 an hour for individuals and a sliding scale of $100-$175 for small business and corporate clients. 

How do I begin? 
I usually begin with a brief telephone consultation so that I can get a sense of the client’s needs and challenges.  The next step is a three-hour on-site planning and work session. 

What comes after the first three-hour session? 
That’s where the type and scope of the project dictates what we need to do next.  If it’s a straightforward organization of a room/closet/garage/basement /attic, then we schedule times for me to come and work with the client, or alone, to get the job done.  If, as is more often the case, we have many joint organization decisions to make depending on the client’s lifestyle and needs, then we schedule as many sessions as we need to get the job done and the client ready to tackle going forward on his/her own.

How do I stay organized after your visit? 
Organization takes dedication and routines to keep yourself organized.  Part of my method is not only to organize what’s disorganized, but to teach the skills and routines that keep you organized.  It’s not easy, and with the many demands of life and work, we often fall behind.  I’m always available to come back to reorganize and give refresher training.

What is your experience with organizing working couples?   
Many of my clients are two-earner families that have profound work and travel demands on top of the demands of maintaining a house and a family life.  They are often overwhelmed and let organization fall by the wayside, causing themselves more stress.  Working with them, or with their guidance, I organize their homes, their financial recordkeeping, their bill-paying routines, their monitoring of kids’ schoolwork, and every other issue that plagues them.  And I set up systems and routines so that they can take control.  Sometimes I come back on a weekly, monthly or quarterly basis for refresher work and training. 

What is your experience with helping the elderly?  
I have often been called after the loss of a loved one to help the surviving spouse take over tasks he or she hasn’t ever done before.  The elderly pose a special case as they need patience, consideration, and careful training.  I’ve helped the elderly, widows and widowers downsize, managed their in-home care, handled or taught them to handle their finances, bill-paying and home maintenance needs, retained caregivers, and handled estate sales.

Where do you do most of your work?  
Other than financial or other paper-related tasks that I can handle away from the client’s home or office, most work is with, or for, the client at their residence or business.  This is a hands-on process, and success for me is measured not only by resolving the immediate issues, but in knowing that my client has been given the training and tools to keep himself or herself organized in the future.

Do you follow a code of ethics?  
Yes, I follow the National Association of Professional Organizers code of ethics.